Kako dobiti pomoč

Using the OutBrick Community

Signing in, choosing the right category, starting a thread, formatting, marking a solution, following threads and email, translations, voting on ideas, and keeping your details private.

Preverjeno z OutBrick 5.1.1 · 8. oktober 20263 min branja

Reading and signing in

  • Anyone can read the community without an account.
  • To post, reply, vote or react, tap Sign in and choose Sign in with Apple, Google, or an email link (we email you a one-time link; no password). After signing in you can add a passkey in Settings and use Face ID or Touch ID next time.
  • With Apple’s Hide My Email, we get a private relay address. Use the same method each time to come back to the same account.
  • Tvoj e-poštni naslov ni nikoli nikomur prikazan.

Choosing a category

KategorijaFor
AnnouncementsReleases and news from the team. Only the team starts threads; everyone can reply.
Help & support“How do I…?” questions about boards, lives, purchases and settings.
Bug reportsSomething broken. The form asks for your device and versions; see Reporting a bug well.
Ideas & feedbackSuggestions. Upvote the ones you want and follow them on the Roadmap.
AccessibilityVoiceOver, Voice Control, Switch Control, Larger Text, colour-blind play. The team watches it most closely.
Show & tellClears you are proud of and Journey milestones, with alt text on every picture.
GeneralVse ostalo.

Starting a thread and replying

  1. Search first: someone may have asked already.
  2. Tap Start a thread, choose a category and write a title that says what it is about, for example “Level 214: is there a way past the iced gate?”.
  3. Choose the language you are writing in, so people who read it can find it.
  4. Write your post. Preview shows how it will look.
  5. Tap Post thread. To reply, use the box at the foot of a thread, or Reply and Quote on a post.
Formatting
VrstaTo get
**bold**krepko besedilo
*italic*ležeče besedilo
- itema bulleted list (1. for a numbered one)
> quotecitat
[words](https://…)povezava
@namemention someone

Dostopnost

Adding an image? A description is required: say what matters in it, for example “Level 214 with the red brick one move from the gate”. People who use VoiceOver hear it instead of seeing the picture.

Solutions, votes and reactions

  • If a reply solves your question, tap Mark as solution on it. The thread shows Solved, and others can jump straight to the answer.
  • In Ideas & feedback, Upvote what you would like to see. The Roadmap shows what is under consideration, planned, in progress and shipped.
  • React to a post with Like, Love, Celebrate, Funny, Thanks or Insightful.
  • Bug reports carry a status set by the team: New, Confirmed, Fixed, Released, Not a bug or Duplicate.

Following threads and email

  • Watch a thread or a category to get an email about new posts; Mute to hide it.
  • The bell (Notifications) shows replies, mentions and status changes.
  • Bookmarks keep posts you want to find again.
  • Choose which emails you get, including an optional weekly digest, in your community Settings.

Languages and translation

The community is in English, French, German, Spanish, Japanese and Brazilian Portuguese. Lists show threads in your language and English by default; one tap shows every language. A post in another language can be translated automatically, and is clearly marked as a machine translation.

Keeping it kind and private

  • Read the community guidelines: be kind, hide spoilers, keep personal details out of posts.
  • Never post a password, a sign-in code, a purchase receipt or anything that identifies you. Crop account details out of screenshots.
  • See something that breaks the guidelines? Tap Report on the post. A moderator will look at it.
  • In your community Settings you can export your data, sign out, or delete your account.

Dobro je vedeti

The community is for people aged 16 and over. For anything private, such as a purchase, use the contact form instead.

Je bil ta vodnik koristen?

Vsako sporočilo prebere član ekipe. Odgovoriti poskušamo v dveh delovnih dneh.

Še vedno zataknjen?

Še vedno zataknjen?

Vprašaj v skupnosti. Ekipa in drugi igralci odgovarjajo javno, tvoj e-poštni naslov pa ni nikoli prikazan.

Vprašaj skupnost

Si našel napako?

Dobra prijava je hitreje odpravljena. Obrazec za napake vpraša točno za tisto, kar potrebujemo.

Prijavi napako

Bi raje pisal zasebno?

Kontaktni obrazec doseže isto ekipo, zasebno. Uporabi ga za nakupe in vse osebno.

Piši podpori