Contact OutBrick
Let’s untangle it.
Game support, a bug, accessibility, privacy, a purchase that did not arrive, press, partnerships, affiliates or a job — pick a topic and tell us. A person reads every message.
Updated 24 September 2026
A real line to the team.
The form sends your message straight to the OutBrick team — no mail app needed — and a person replies by email.
We will never ask for your Apple Account password, your card details or a code sent to your phone.
Prefer email? support@outbrick.site
Get help your way
Fix it yourself in a few steps, check whether we already know about it, or follow a message you sent us.
- Fix it step by stepPick what is wrong and try one thing at a time. If nothing works, we take it from there.
- Known issues and fixes4What we know is broken, what to do in the meantime, and which update fixes it.
- Track your requestSee where your message stands, read every reply from the team and add details.
- Help with a levelStuck on one board? See what other players said about it, or ask them.
- Help CentreSpecials and combos, every blocker and gate, the twelve kinds of board, strategy and a glossary.
- Help shape OutBrickTest updates before they ship, join the accessibility panel, and hear from the team every month.
A person on the team reads every message. We aim to reply within two working days.
Send a message
You might be looking for
- Stuck on a board?The support page answers the common questions straight away.
- Illustrated guidesThe Help Centre explains every screen, menu and setting.
- Writing about OutBrick?The press room has the release, the boilerplate and the facts.
- Want to promote the game?The affiliate programme has its own application.
- Looking for a job?Each open role has its own page and application.
Purchases and refunds
Refunds for App Store purchases are handled by Apple, not by OutBrick — the refunds page explains how to ask Apple, and we are glad to help if a purchase did not arrive.
- A person replies
- Never sold or shared
- No mail app needed
Every page on this domain
- SupportStuck boards, lives, undos, ads
- Privacy policyWhat the app does and does not collect
- Privacy choicesYour controls, one page
- TermsThe fair-play ground rules
- License agreementWhat you may do with OutBrick
- Apple EULAApple's standard licensed-application terms
- Age suitabilityWhy OutBrick is rated 4+
- AccessibilityColour-blind glyphs, VoiceOver, Reduce Motion
- Refunds & purchasesApple handles billing
- ContactA real line to the team